Return & Refund policy
At Sephton Motors, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a 30-day return policy, allowing you to request a return within 30 days of the delivery date.
Eligibility for Returns
To be eligible for a return, the following conditions must be met:
- Items must be returned in the same condition as received — unused, unworn, and undamaged
- All original packaging, labels, and tags must be intact
- A valid receipt or proof of purchase must be provided
Items Not Eligible for Return
Certain items may not be eligible for return due to hygiene or safety reasons. These may include, but are not limited to:
- Used tools or equipment
- Custom-made or special-order items
- Clearance or final sale items
How to Initiate a Return
To start a return, please contact our customer support team:
✉️ Email: contact@sephtonmotors.co.uk
Our team will guide you through the return process and ensure it is handled as smoothly and efficiently as possible.